Administration Executive

Administration Executive Salary: 25,000 circa per annumHours: Monday to Friday, with occasional weekend days as requiredLocation: Leeds Are you highly organised, detail-oriented, and passionate about delivering exceptional customer service? We are seeking an Administration Executive to join a growing travel business and play a key role in supporting the operations, sales, and customer service teams. This role will be responsible for ensuring the smooth day-to-day administration of the business, maintaining high standards of accuracy, professionalism, and customer care. There will be a requirement in peak times to cover in other departments including sales and service. Administration Executive Key Responsibilities Conduct quality checks on all booking elements before confirmations are issued, ensuring deposits have been correctly taken and all documentation has been provided accurately. Process and chase tickets, maintaining accurate ticket reports. Issue customer documentation in a timely and professional manner. Manage after-sales administration, including amendments, refunds, and customer call backs. Support clients with travel enquiries and processing reservations Administration Executive Skills required: Experience working in travel with a Travel Agency or Tour Operator Excellent organisational and administrative skills. Strong attention to detail and accuracy. Outstanding communication and customer service skills. The ability to prioritise workloads and meet deadlines. ..... full job details .....