Administration Coordinator

Our well-established client is looking for an organised and customer-focused Administration Support Coordinator to join their team in South Molton. Job Title: Administration Support Coordinator Job Type: Full Time; Temporary to Permanent Hours: Monday - Friday 8:00am - 5:00pm (1 hour lunch break) Pay Rate: £13.70 per hour Location: Barnstaple About the Client: Our client is a specialist renewable energy business providing heat pump solutions and associated installation, maintenance and customer support services. The company works closely with customers, engineers, suppliers and internal teams to deliver reliable and efficient renewable energy solutions. Key Responsibilities of the Administration Support Coordinator: Providing accurate and timely administrative support to the Customer Services function Handling first-line customer, supplier and engineer communications via telephone and email Maintaining accurate customer records, databases, trackers, files and system updates Supporting engineer scheduling and coordinating with customers, suppliers and internal departments Preparing and tracking service and maintenance quotations Supporting finance with overdue service and maintenance invoice administration and customer follow-up Assisting with ENA, DNO and related design administration where required Tracking outstanding actions, following up on dependencies and escalating delays or issues promptly Preparing, updating and tracking documents and submission records ..... full job details .....