Administration Assistant

We are a specialist commercial catering equipment company, supplying and installing high-quality catering equipment for businesses across the hospitality, leisure, healthcare, education and commercial sectors. Key Responsibilities: Provide general administrative support to the management, sales and project teams. Respond to telephone calls, emails and customer enquiries in a professional and timely manner. Prepare and maintain quotations, orders, invoices, delivery notes and other documentation. Process customer and supplier orders accurately and efficiently. Liaise with suppliers regarding product availability, pricing, lead times and deliveries. Assist with scheduling deliveries, installations and site visits. Maintain accurate customer, supplier and project records. Update internal systems and spreadsheets with relevant project and order information. Assist with coordinating commercial catering equipment projects from order through to installation. Prepare documentation for site installations and ensure relevant information is available to engineers and installation teams. Monitor order progress and communicate updates to customers and internal teams. Assist with purchase orders, supplier invoices and basic financial administration. Maintain organised electronic and paper filing systems. Support the team with project documentation, reports and general correspondence. Help ensure deadlines are met and outstanding actions are followed up. Carry out other administrative ..... full job details .....