Administration Assistant (NHS)

NHS Referrals Administrator (Band 3) - Temporary to 31st March 20027 Based Norwich, NR2 Monday to Friday, 9am to 5pm (30-minute lunch) Temporary until 31 March 2027 100% Office Based We are seeking a dedicated and organised Administrator to join a busy and friendly team, which provides advice, support and access to a range of health and wellbeing services, including mental health support. The team requires additional support to help clear a backlog of referrals and waiting lists. Key Duties Processing referral backlogs and updating records Creating and proofreading outcome letters from templates Uploading correspondence to SystmOne, ERS and service portals Closing referrals and maintaining accurate records Liaising with clinicians where clarification is required Printing and preparing letters for posting Please note: This is an administrative role only and does not involve answering telephones. Full Training Provided Training will be given on: SystmOne Smartcard access Internal systems and processes We''re Looking For Someone Who Is: Hardworking and reliable Thorough with excellent attention to detail Conscientious and organised Able to handle confidential information appropriately Comfortable working within a healthcare environment Resilient when exposed to sensitive mental health and wellbeing information This is a fantastic opportunity for an experienced administrator looking to support an important NHS service while working within a friendly and diverse ..... full job details .....