Administration Assistant

Job Title: Administration Assistant (Personal Welfare)Reports to: Senior Social WorkerLocation: Pontypridd, Wales (office based)Salary: £25,289 per annumJob type: PermanentFull/Part Time: Full time (37.5h), Mon - Fri 9am - 5pmCISWO is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.Our work is centred on improving the wellbeing and quality of life of former mineworkers and their families by providing compassionate, personalised and practical support tailored to individual needs. To deliver these services effectively, we rely on dedicated colleagues who ensure our teams are well organised and our clients receive a professional, responsive and welcoming service from their very first contact with us.We are currently recruiting for an Administration Assistant to join our Personal Welfare team based in Pontypridd. This varied and rewarding role is central to the smooth running of our regional office, providing high-quality administrative support that enables our Personal Welfare team to deliver responsive, person-centred services to former mineworkers and their families.The successful candidate will be the first point of contact for many of the people who access our services, coordinating referrals and enquiries, maintaining accurate records, supporting community activities and events, and ensuring the efficient day-to-day administration of the office. This is an excellent ..... full job details .....