Administration and Reception Coordinator

Sewell Wallis are currently working with a well-established care provider, based on the outskirts of Leeds (East), who are looking for an Administration and Reception Coordinator. This is a varied and rewarding role that combines front-of-house responsibilities with administration and operational support. Acting as a first point of contact, you will play a key role in creating a welcoming and professional environment whilst ensuring the smooth day-to-day running of the home.This is a predominantly people facing role, that will enable you build relationships and make a real difference in delivering a positive experience for residents and their families. Alongside managing reception and enquiries, you''ll support a range of administrative, HR and payroll-related activities, making this an integral role within the organisation.What will you be doing?Acting as the face of the home, providing a warm, professional and welcoming experience for residents, families, visitors and external stakeholders.Managing the reception area, greeting visitors, handling enquiries and ensuring all visitors are signed in and directed appropriately.Answering incoming calls and emails, responding to enquiries and ensuring messages are passed on promptly to the relevant teams.Managing enquiries relating to potential new residents, respite care and day care services, arranging tours of the home and supporting families throughout the enquiry process.Coordinating assessments for prospective residents and ..... full job details .....