Admin Scheduler

Admin Scheduler - Band 3 Location:Portadown Salary: £13.69 per hour Hours: 14.48 hours per week Duration: Temporary, 3 months Working Pattern: Part-Time, Monday and Friday, 9:00am - 5:00pm Application Deadline: 5pm Monday 12th October 2026 Apple Recruitment are currently recruiting for an Admin Scheduler (Band 3) on behalf of a public sector organisation based in Portadown. The successful candidate will play an important role in coordinating repairs, scheduling appointments and supporting the delivery of maintenance services to tenants. Key Duties Accurately diagnose and record maintenance repairs reported by Housing Executive tenants. Triage customer calls and establish appropriate work orders for issue to DLO operatives. Schedule and reschedule appointments to meet customer and business requirements. Monitor repairs information and track progress against agreed deadlines. Follow up on repairs and jobs that have exceeded agreed deadlines. Correlate repairs data and monitor the progress of outstanding work. Communicate and liaise effectively with customers, DLO Supervisors, the NIHE CSU Unit and other internal and external stakeholders. Support the effective delivery of DLO maintenance services. Develop and maintain a strong working knowledge of the relevant schedule of rates. Complete all work accurately, efficiently and to a high standard. Ensure work is completed within agreed timescales and in line with relevant contract KPIs. Take an ..... full job details .....