Admin Scheduler

Job Title: Admin Scheduler Location: Portadown Hours: Full Time Hours, Monday - Friday, 9am-5pm, 37 hours each week Salary: £13.69 per hour Duration: Temporary contract for a vacant position Essential Criteria: IT proficiency: Intermediate. 1-5 years'' relevant administrative experience. Hold a BTEC National Certificate (Level 3) plus at least 1 year relevant administrative experience; OR five GCSEs (Level 2) plus at least 2 years'' relevant administrative experience; OR demonstrate 3 years'' general administrative experience with evidence of ongoing learning/training. Basic AccessNI check (required) once candidate offered and accepted the position About the Role On behalf of our client, Apple Recruitment Services are seeking an Admin Scheduler. The post will accurately diagnose and record maintenance repairs for Housing Executive tenants, triage customer calls to create work orders, schedule and reschedule appointments, and track repairs progress to meet contract KPIs. Key Responsibilities: MAIN DUTIES The successful candidate will be required to: Work within a small team to deliver a range of services which will include, but is not limited to, the following: • Contact tenants by telephone and arrange appointments. • Schedule or reschedule all appointments to suit tenants and or business needs • Process sub-contractor completions and input real time events for job completion. • Correlate out of hour''s task data and track task progress, and process accordingly to meet ..... full job details .....