Admin Officer

Admin OfficerLocation: Nottingham, NG1-7EJ Monday-Friday 9am-5pm Pay rate: £12.86ph If you''re someone who enjoys making a real difference behind the scenes, this is a brilliant opportunity to support courts to run smoothly and ensure people can access justice with clarity and confidence. Our Client is hiring for an Admin Officer to join a team where your day-to-day work directly impacts users, colleagues, and public service outcomes. What you''ll be doing: Undertake administrative checks and vacancy management to ensure details are accurate Provide customer-focused support to users and stakeholders via face-to-face interaction, telephone (incoming and outbound), and correspondence in a range of formats Use HMCTS service scripts and knowledge articles to signpost users to the right services, including clear guidance for those with complex needs Handle administrative tasks to prepare for, facilitate, and conclude hearing activity Follow complaints policies and procedures-respond promptly to prevent escalation and keep records updated as required Process case files, ensuring accurate data entry, secure information management, and compliance with retention and data loss protocols Support jury service tasks such as selection, deferral, reassignment, and attendance tracking, including processing related expenses and court fees Assist with listing and scheduling, supporting responsiveness to urgent matters and adherence to listing policies Support enforcement procedures, including ..... full job details .....