Admin Customer Service

An excellent opportunity has arisen for an experienced Administrator to join a busy operational team on a 6-month temporary basis, supporting the delivery of large-scale maintenance and improvement projects. Monday to Friday 8-4 with 3 days working from home. 50% of the role will be phone-based liaising with customers that are residential tenants, there will be some complaints to handle also.This is a varied administrative/customer service role ideal for someone highly organised, proactive, and comfortable working in a fast-paced environment supporting both office teams and field-based operatives.The Role:Providing day-to-day administrative support to the Major Works team Supporting the delivery of responsive, cyclical, and planned maintenance activities Managing and processing orders, invoices, and compliance paperwork accurately and within deadlines Maintaining data systems, ensuring documentation is stored correctly and up to date Updating internal systems to reflect operational progress and service delivery activity Raising and distributing planned work orders to trades team, subcontractors, and third-party suppliers Booking and coordinating works in line with operational plans and project timescales Acting as a first point of contact for customer, contractor, and internal queries Preparing correspondence, reports, meeting minutes, and general office documentation The Ideal Candidate:Previous experience in an administrative role within maintenance, property, ..... full job details .....