Adhoc Front of House Assistant

Job Title: Front of House AssistantLocation: Falmer, BrightonContract Type: Temporary (12 Months) Annual RenewalsWorking Pattern: Part Time, Adhoc, Minimum of 4 hours per weekHourly Rate: 13.45Our client, a prestigious organisation in the events industry, is seeking a dynamic and enthusiastic Front of House Assistant to join their high-profile team at the Attenborough Centre for the Creative Arts. This is an exciting opportunity for those who thrive in customer-facing roles and want to contribute to creating memorable experiences for visitors.Key Responsibilities:As a Front of House Assistant, your role will be pivotal in delivering a high-quality visitor experience. Key responsibilities include:Customer Service Excellence:Welcome visitors with warmth and enthusiasm, addressing their needs and ensuring a positive experience.- Respond effectively to inquiries, providing accurate information and assistance throughout the Centre.- Handle any issues or complaints with professionalism and courtesy.Event Support:- Assist in maintaining the tidiness and appearance of public areas during performances and events.- Manage entry and audience supervision, ensuring smooth operations during events.- Collaborate with the Duty Manager to fulfil any event-related duties as required.Safety and Security:- Conduct pre-performance security checks and ensure compliance with emergency procedures.- Monitor visitor safety, addressing any concerns promptly.Ticketing and Cloakroom Services:- Verify ..... full job details .....