Accounts Receivable Analyst

Accounts Receivable SpecialistLocation: Birmingham (Hybrid) Salary: 30,000 - 34,000 Hours: 37.5 hours per weekRole OverviewAn opportunity has arisen for an Accounts Receivable Specialist to support the Accounts Receivable function across invoicing, customer account management, collections, and credit management activities. The successful candidate will be responsible for maintaining accurate records, managing customer account queries, and supporting timely payment collection.Key ResponsibilitiesBilling and InvoicingReview sales orders, projects, and contracts to ensure billing information is accurate.Raise invoices promptly and accurately.Investigate and resolve invoicing issues, including corrections and credit requests, working with internal teams and customers as required.Customer Account AdministrationRespond to customer queries within agreed service levels.Resolve customer account issues or escalate where necessary.Issue monthly account statements.Maintain and update customer account records within Dynamics 365 and Salesforce.Collections and Cash ProcessingContact customers regarding outstanding invoices.Process credit card transactions in accordance with company procedures.Allocate customer payments accurately to accounts.Credit ManagementReview customer credit applications.Monitor customer account exposure and credit limits.Assess credit risk and make recommendations to help reduce bad debt exposure.Skills and Systems KnowledgeMicrosoft Office, including Intermediate ..... full job details .....