Accounts Officer - Residential Service Charges

Description We are recruiting an Accounts Officer - Residential Service Charges to manage a portfolio and proactively collect and reconcile service charges from current and former residents. The role involves ensuring that service charge accounts and invoice balances are accurate, as well as providing monthly performance reports. This role also consists of maximising all revenue streams to improve collection rates and minimise debt levels, monitoring arrears cases, and ensuring prompt action is taken. Responsibility Ensure the accurate capture, coding and accounting treatment of service charge transactions. Produce complete and precise service charge accounts, comparing results to budgets, investigating material variances and taking corrective action as appropriate. To maximise the recovery of service costs from residents, following current regulatory and legal requirements, and to reconcile residential service charge accounts and budgets. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. Degree level or equivalent NVQ level 4 finance qualification or relevant experience. Advanced Microsoft Office, Word, Excel, Outlook, PowerPoint, and Social Media. Essential - Skills, Abilities, and Experience Extensive experience and knowledge of Social Housing Rent and Service Charge principles, legislation and regulations. A broad level of knowledge of the processes and legislation governing service charges and major works. Extensive knowledge ..... full job details .....