Accounts Officer

Role: Accounts Officer Based: Ballymena Hourly rate: £14.35 Hours : Full time, Monday - Friday, 37 hours each week Duration: Ongoing temporary contract to cover a vacant post Essential Criteria: BTEC Higher or equivalent qualification PLUS one year''s general administrative experience OR BTEC National or equivalent qualification PLUS two year''s general administrative experience CV to show experience of decision making, teamwork and prioritisation About the role: The primary role of the Accounts Officer is, as part of a specialist team working in designated geographical areas, to provide administrative and investigatory role with regard to a range of accounts including: current tenancies, possession use and occupation, former tenant debt and legal costs as allocated by the Line Manager, in line with agreed Income Collection Unit/Designated Business Unit responsibilities. The Accounts officer will take approved appropriate actions when all reasonable and feasible attempts to recover debt have been exhausted whilst fulfilling the following purpose for customers Duties Include: Carrying out arrears prevention Liaising with other departments in relation to tenants Universal Credit / HM Assisting vulnerable tenants with rate applications Setting up direct debits Accounts Officer Duties-Collecting rent in a timely manner. Preparing Cases for Court. Visiting tenants at work and home at a time suitable to them. Activating and amending Direct Debits. Contacting Former ..... full job details .....