Account Support Executive

Job Title: Account Support Executive Location: Northampton (Hybrid)Duration: Until end of July 2026 with potential to be extended until December 2026Salary: £27k PAOverview:Randstad Sourceright has teamed up with a global financial services organisation and we are looking for bright, enthusiastic, and motivated individuals to join the team as a Sales Support Executive. This role will be based out of the Northampton office.The successful candidate will provide a service to the wider Sales teams that creates the best possible customer outcomes and experience, and will work alongside multiple areas of sales that could include Account Development, Corporate Sales and Partnerships to deliver these key results.Responsibilities:Develop and maintain relationships with Account Development Managers and Corporate Sales Managers.Proactively manage customer operational issues / requests for information / MI - taking ownership and ensuring delivery.Monitor level of customer service and satisfaction based on CSAT and the client''s internal satisfaction surveys.May be required to act as a product champion, liaising with representatives from other internal teams to provide expertise in their area.Produce reports of various nature and from various sources on the activity of Professional Services, to provide business intelligence to management and visibility to other teams.Potential to support some mid-size implementations with Corporate Sales Manager.Identifying and recommending appropriate ..... full job details .....