Account Support Coordinator

Are you a customer-focused professional looking for your next challenge?We''re seeking an Account Support Coordinator to join our growing Fulfilment team in WrangatonWorking with a portfolio of ecommerce and retail customers, you''ll play a key role in delivering exceptional service, resolving queries, coordinating shipments and supporting day-to-day account activity.This is an excellent opportunity for someone with customer service, logistics, administration or account support experience who wants to develop a long-term career within Account Management.About the RoleWhat You''ll Be DoingSupporting customer accounts and responding to enquiries.Coordinating with Operations, Returns, Finance and Carrier teams.Investigating stock, delivery and shipment queries.Managing returns, claims and service issues.Producing reports and maintaining customer records.Supporting invoicing and account administration.Building strong relationships with customers and internal stakeholders.BenefitsAnnual leave enhanced with long service.Company Pension Long service rewards: both financial and leave-based.Health cash plan.Life assurance scheme.Critical Illness coverAccess to our prestige benefits and rewards portal.Career development opportunities.Access to a well-established Employee Assistance Programme provider.And other excellent benefits you''d expect from a market leader.RequirementsWhat We''re Looking ForExperience in customer service, account support, administration or coordination.Strong ..... full job details .....