Account Support Administrator

An iconic and reputable organisation is looking for an Account Support Administrator to join the team.The working hours are Monday to Thursday 08:30 to 17:00 and Friday 08:30 to 15:00 and the client does offer the opportunity to work from home occasionally.General duties of Account Support Administrator include:Support the International Sales Controller with day-to-day sales issuesRespond to daily customer queries by email and phone and liaise with internal teams to help find resolutionHelp find new customers with guidance from the International Sales ControllerHelp with the introduction of new ranges and products into market including the creation of sales sheets and presentationsHelp the International Sales Controller formulate customer and market plansSend customer feedback to internal teams where requiredPrepare proposals and new Line Forms with help from the International Sales ControllerUpdate internal pricing documentation including order forms and Excel based documentation for the ERP systemProvide customers with details of stock and encourage new shipmentsProvide help to the logistics team for customer shipping queriesLiaise with the purchasing team about details of new ordersHelp with the preparation of trade shows and attend conferences, exhibitions and events where/if required Arrange for samples, POS and other relevant marketing requests to be fulfilledKey Skills and Experience required of Account Support Administrator:Pro-active and enthusiastic ..... full job details .....