Account Specialist

Location: Solihull (B92 8NW)Working Hours: Monday - Friday on siteAre you ready to represent a world-leading brand at a high level?Randstad is looking for an Account Specialist to join our team in Solihull (B92 8NW) to ensure the smooth running of operations for a high-profile key account. This is a prestigious role where you will be embedded within the client''s environment, acting as the primary face of Randstad to both our professional workforce and senior stakeholders.This isn''t just about administration; it''s about high-level client management and operational excellence. If you have the pace, confidence, and service-driven mentality to manage a large-scale workforce, this is your next career move.The RoleYour mission is to ensure seamless service delivery and maintain elite-level relationships. You will be responsible for the end-to-end management of the temporary workforce and the client''s daily requirements.High-Level Client Management: Act as a trusted partner, attending planning meetings and engaging with stakeholders at all levels to assess requirements and deliver on agreed SLAs.Worker Management: Oversee the candidate journey from start to finish. This includes delivering praise and rewards, managing "Return to Works," conducting OTI''s (Opportunity to Improve), and handling disciplinary warnings.Operational Visibility: Conduct regular floorwalks to maintain high visibility and build strong relationships with the temporary workforce.Problem Solving: Manage all ..... full job details .....