Account Manager

Job-Title:-Account-Manager
Salary:-Up-to45,000-base-+-Bonus-+-Benefits
Location:-Midlands-or-North-of-England
Work-Type:-Permanent

Role
WeDo-is-partnering-with-an-established-UK-technology-services-business-to-recruit-an-experienced-Account-Manager.

The-organisation-supports-customers-across-Microsoft-Cloud,-Managed-Services-and-Professional-Services-and-has-built-a-strong-reputation-for-long-term-customer-partnerships-and-service-delivery.

You-will-take-ownership-of-an-existing-customer-portfolio,-focusing-on-retention,-relationship-development-and-commercial-growth-through-cross-sell-and-up-sell-opportunities.

This-role-requires-previous-experience-working-within-the-IT-channel.-Candidates-without-channel-experience-will-not-be-considered.

Responsibilities

• Manage-and-develop-a-portfolio-of-existing-customer-accounts
• Build-trusted-relationships-with-key-customer-stakeholders
• Drive-retention-and-long-term-customer-satisfaction
• Identify-and-convert-cross-sell-and-up-sell-opportunities
• Conduct-regular-account-reviews-and-develop-account-growth-plans
• Work-closely-with-technical,-sales-and-delivery-teams
• Maintain-accurate-pipeline,-forecasting-and-account-information-within-CRM
• Ensure-customers-receive-a-consistent-and-commercially-valuable-service

Required-Skills

• Previous-experience-working-within-the-IT-channel-is-essential
• Applications-without-channel-experience-will-not-be-considered
• Proven-experience-in-Account-Management,-Customer-Success-or-Client-Management
• Strong-track-record-of-customer-retention,-cross-selling-and-up-selling
• Experience-selling-or-managing-IT-services,-managed-services,-cloud-solutions-or-Microsoft-technologies
• Strong-commercial-awareness-and-stakeholder-management-skills
• Excellent-communication-and-relationship-building-ability
• Experience-working-with-vendors,-partners,-distributors,-resellers-or-MSPs
• Full-UK-driving-licence

Why-Should-I-Apply?
This-is-an-opportunity-to-join-an-established-technology-business-that-is-continuing-to-grow-its-customer-base-and-services-portfolio.

You-will-inherit-existing-relationships-rather-than-joining-a-purely-new-business-environment,-giving-you-the-opportunity-to-build-meaningful-customer-partnerships-and-generate-growth-through-a-consultative-approach.

The-business-offers-long-term-career-development,-strong-internal-support-and-exposure-to-a-broad-range-of-cloud,-managed-and-professional-services-solutions.

Interested?
Apply-for-the-role-today-or-send-your-CV-to-(url removed)

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