Account Manager

Account Manager Epsom, Surrey Office-based with hybrid after probation Full-time Up to £40,000 basic salary + commissionYou must have the right to work without needing sponsorship.THE OPPORTUNITYWe''re recruiting on behalf of a well-established and fast-growing software company, recognised as one of the fastest-growing tech suppliers to the UK public sector. Due to continued growth, they''re looking for a proactive and client-focused Account Manager to join their team.In this role, you''ll manage a portfolio of customers - primarily across central government, local councils and NHS trusts - helping them get the most value from a trusted communications and engagement platform. If you have a genuine interest in the public sector and a talent for building lasting client relationships, this is a fantastic opportunity to grow your career in a mature, innovative tech business.KEY RESPONSIBILITIESClient Relationship ManagementServe as the main point of contact for a portfolio of customers, managing requests for services and supportBuild strong, trusted relationships with clients across all stages of the contract lifecycleUnderstand client goals, challenges and priorities to ensure alignment with the platform''s capabilitiesIdentify the communication and engagement needs of different customer stakeholdersSolution Development and DeliveryGather and interpret customer requirements to propose tailored solutionsProvide clear advice and guidance on the effective use of the products and ..... full job details .....