Account Manager

Account Manager Location: Derby -Hybrid working Salary: Competitive Hours: Full-time -3 days office / 2 days homeWe are recruiting an experienced Account Manager to manage and develop an established portfolio of existing clients.This is a relationship-focused role where you will be responsible for maintaining excellent service levels, understanding client requirements and identifying opportunities to upsell and cross-sell additional products and services.The RoleManage and develop existing client relationshipsConduct regular client reviews face-to-face and via TeamsIdentify opportunities to grow accounts through additional products and servicesPrepare quotations and follow up opportunitiesHandle client queries and issues, taking ownership through to resolutionCoordinate with internal teams and stakeholders to deliver client requirementsMaintain high levels of customer service and client satisfactionDevelop knowledge of the company''s IT products and servicesTravel to client sites across the Midlands as requiredThe Ideal Candidate:You will have previous Account Management experience, with strong relationship-building and customer service skills. You''ll be commercially aware, confident identifying opportunities within existing accounts and comfortable managing client requirements from start to finish.Experience within the IT/technology sector would be advantageous but is not essential, as full product and service training will be provided.A full UK driving licence is ..... full job details .....