Account Manager - Stakeholder Engagement Agency

OverviewJoin to apply for the

Account Manager - Stakeholder Engagement Agency

role at

Black Sun Global .

This is a fantastic opportunity to join one of our client communications teams and deliver high calibre, multi-channel communications solutions for our blue-chip client base. This can include annual reports and reviews, sustainability reports, investor relations and employee communications, online reporting centres and wider website content and communications initiatives.

Attracting and retaining the right people for our team is an absolute priority for us and we take their career development seriously from day one. You will have access to a full programme of training and plenty of autonomy to develop new skills and contribute ideas. We take every aspect of the work we deliver for clients seriously and we work to maintain the highest possible standards in everything we do for them and for the company. We are supportive, collaborative and positive, always looking to make what we do enjoyable and rewarding.

By joining us you will be working on a hybrid model and have a wonderful opportunity to explore our picturesque offices in Bishops Park, Putney Bridge.

Why this job?You will be instrumental in helping clients shape their communications strategies to positively influence and impact their key stakeholder audiences. It’s a genuine opportunity to work in a fast-moving environment across a range of channels and audiences. You will be involved in a diverse client base, providing an opportunity to learn across a range of sectors. It’s a fantastic chance to grow and expand your responsibilities as part of a career development plan.

Overview of the roleOur client communication teams are looking for a highly motivated and ambitious individual to deliver high calibre, multi-channel communications solutions for our blue-chip client base, including annual reports and reviews, sustainability reports, investor relations and employee communications, online reporting centres, website maintenance and social media campaigns.

In the Account Management teams, you will engage with senior stakeholders and develop an intimate understanding of your client’s strategy and business model, as well as a deep knowledge of best practice and market trends in financial and non-financial reporting. Over time you will have opportunities to develop your career within this growing and ambitious organisation.

The successful candidate must be comfortable communicating with clients and internal teams, have a keen eye for detail, strong communication and interpersonal skills, creative flair and a desire to contribute to one of the largest and most successful professional service companies of its kind.

Responsibilities

Account management

Successfully manage the delivery of assigned mixed-media projects, taking responsibility for all deliverables

Develop an intrinsic understanding of your clients’ business model and strategy

Effectively manage each project stage

Accurately prepare all project documentation

Demonstrate real strength in identifying and managing account and project problems independently and provide effective solutions

Client relationship management

Proactively build strong client relationships with your day-to-day client contacts

Always deliver exemplary client services helping to ensure we maintain high levels of client satisfaction and continually seek ways to exceed expectations

Commercial responsibility

Work with your team leader to develop commercial awareness of Black Sun’s job costing and fee structures

Effectively manage project budgets by implementing quality assurance and financial processes

Assist in developing strategies for auditing and managing overrun costs from clients

New business and client development

Identify new business opportunities from existing clients, write client proposals and present concepts and delivery plans

Assist with the delivery of new business proposals

Research and strategic development

Support internal teams with research into best practice corporate communications

Drive understanding of clients’ businesses, industries, and trends in best practice corporate communications

Qualifications, experience and skills

Minimum 2.5 years agency or client-side experience, ideally within corporate marketing and communications

Excellent writing, editing, proofreading skills

Strong communication and interpersonal skills

Exceptional attention to detail

Fully conversant with Microsoft Word, Excel, and PowerPoint

Ability to build trust and respect with external and internal stakeholders

High-quality service ethic and commitment to customer service excellence

Ability to manage many urgent and conflicting priorities

Strong, proactive attitude and ability to work independently as well as in a team

Flexible and team-focused with a hands-on approach

A good sense of humor

About UsBlack Sun Global is a stakeholder advisory and engagement agency with over 20 years of experience in disclosure and reporting, ESG, sustainability, and digital engagement. We reshape how organisations connect with customers, investors, employees, and the wider world.

As founders of the Positive Change Group, we are on a mission to create a new kind of stakeholder relations partner. Our specialists work with executive leadership teams to protect reputations, inspire trust, and promote responsible business practices.

With headquarters in London and Singapore, we work with over 100 multinational businesses and bring together Black Sun Global, People Made, and Stratton Craig to deliver stakeholder engagement services across branding, culture, strategic communications, reporting, ESG advisory, and creative storytelling.

We are committed to equal opportunities and welcome applicants from all backgrounds.

What we offerCompetitive salaries, hybrid working, and continuous professional development. A collaborative, inclusive environment where you can grow and make a difference every day.

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