Account Manager (Social Media)

Temp Account Manager
📍 Location: Erdington – Hybrid working
🕒 Full-Time £14.51
My client is looking for  a proactive, detail-driven Account Manager with a passion for creative campaigns and client partnerships? They are looking for someone who can balance strategic thinking with exceptional project management skills to deliver standout work for their clients.
This is a temporary opportunity with a view that there could be a permanent role in the future.
 
What you’ll be doing:
Client & Relationship Management

• Act as the key day-to-day contact for your clients, managing expectations and ensuring consistent communication.
• Build deep knowledge of the client’s brand, competitors, and market landscape.
• Lead client WIP calls, creative sessions, and feedback loops, ensuring clear, actionable communication with internal teams.
• Help strengthen long-term client relationships, becoming a trusted advisor through strategic insights and industry trends.
• Ensure work is always aligned with brand guidelines and ready for multi-platform delivery, including our owned channels.
• Collaborate with finance to ensure timely billing and receipt of POs.

Project & Campaign Management

• Manage multiple briefs simultaneously, ensuring timely delivery through clear status tracking and stakeholder coordination.
• Keep a close eye on project budgets and flag risks early.
• Attend shoots or productions as needed, ensuring alignment with client expectations.
• Anticipate future client needs and help plan upcoming campaign requirements.
• Proofread content carefully, ensuring everything meets the brief and brand standards before delivery.

Team Collaboration

• Work closely with Senior Account Managers, Account Directors, Creative, and Production teams to deliver outstanding work.
• Share relevant platform updates, industry news, and strategic insights with the wider team.
• Identify and resolve potential challenges early, escalating when appropriate.
• Support the internal rollout of improved processes to enhance team efficiency and client satisfaction.

What we’re looking for:

• 2–4 years of experience in an account/project management role, ideally within a creative, digital or marketing agency.
• A confident communicator who can lead meetings, interpret briefs, and keep clients informed and engaged.
• A multitasker with exceptional attention to detail and a proactive mindset.
• Comfortable managing budgets, timelines, and internal resources effectively.
• Familiarity with tools like Asana, Trello, or Monday.com is a plus.

Why with my client?

• Work with exciting brands and ambitious creatives
• A supportive, fun, and inclusive team environment
• Opportunities for growth, development, and making your mark
• Flexible working and a healthy work-life balance

Ready to take the lead on amazing campaigns and build strong client partnerships?
Please click apply or email Dylan.Helena@pertemps.co.uk