Account Manager (SJP) - London

Type of Position: Account Manager (SJP) - LondonPay: £35,000 - £40,000Reference: #3325252Account Manager (SJP) - London

Our client is looking for an Account Manager to join their Financial Education and Strategic Partnerships team. This is a fantastic opportunity for someone ready to take greater ownership of client relationships, lead programme delivery, and play an active role in our new business growth. If you’ve got a background in HR-facing roles, client relationship management, or B2B partnerships — and you’re looking to step up — we’d love to hear from you.What You’ll Be Doing:You’ll manage and grow a portfolio of corporate clients, ensuring the successful delivery of tailored financial education programmes and nurturing relationships that unlock commercial opportunities. Working closely with the Head of Financial Education and Business Development teams, you’ll lead onboarding, deepen engagement, and drive forward strategic account development.Your responsibilities will include:Leading the onboarding journey for new corporate clients, ensuring a smooth and professional introductionManaging day-to-day client relationships across a portfolio of mid-size and enterprise accountsActing as a key point of contact for HR and Reward stakeholders, ensuring client satisfaction and ongoing alignment with their wellbeing strategiesScoping, shaping and coordinating the delivery of customised financial education programmesLeading the organisation of virtual and in-person sessions, presentations and workplace eventsProducing high-quality materials including proposals, impact reports, insight summaries and client commsWorking with internal delivery teams to ensure programme consistency and quality at every stageMonitoring engagement data and programme outcomes to inform ongoing improvement and upsell opportunitiesSupporting commercial growth by identifying client needs, surfacing new opportunities, and contributing to pitch preparation and proposalsMaintaining accurate records in our CRM and supporting pipeline visibility for leadershipWhat You’ll Bring:This is an ideal step-up role for someone who thrives in a client-facing environment, is commercially astute, and enjoys leading programmes that make a difference in people’s lives.Skills and ExperienceMinimum 2 years'' experience in a client management, HR/reward-facing, or B2B service delivery roleStrong account management, strategic thinking, and organisational skillsExperience in negotiation and contractingA proactive problem solver, able to take ownership, manage multiple accounts, and deliver to deadlinesExcellent relationship building and objection handling skills, with the ability to make tailored recommendations based on client needsProven success in identifying B2B opportunities and supporting new business pitches and proposal developmentConfident working with senior stakeholders in a fast-paced professional environmentCompetent in Microsoft Office (Outlook, Excel, PowerPoint, Word) and database managementExceptional communication and presentation skills, both written and verbalA professional, proactive, and people-first mindsetA genuine interest in financial education, employee benefits, or learning and developmentWhy Join Us:As part of the team, you’ll benefit from:Employee Assistance Programme: access to private GP appointments, savings and discounts, gym membership, financial wellbeing tools21 days holiday + annual accrualAccess to funded Private Medical Insurance''Family Friday'' – finish early on the last Friday of each monthIf you are happy for us to contact you in the future with regards to the products or services we provide, please opt in by ticking the box. More information about what we do with the information that you provide in line with the General Data Protection Regulation can be found in our Privacy Policy ..... full job details .....