Account Manager Location: Jewellery Quarter, Birmingham Full-time Office Based Red Rock Consultants are looking for an Account Manager to support and manage the recruitment needs of our key traffic management clients. This is a non-sales role, ideal for someone who thrives on organisation, relationship management, and delivering a high-quality service. The Role You ll be responsible for ensuring our clients staffing requirements are met efficiently and compliantly, acting as a key point of contact for both candidates and clients. Key responsibilities include: -Managing key client accounts and liaising daily to meet recruitment requirements -Candidate registration and onboarding -Ensuring full compliance, including drug and alcohol testing -Coordinating and maintaining accurate candidate and client records -Managing workloads effectively in a fast-paced environment -Participating in an on-call rota (every other weekend) About You -We re looking for someone who is proactive, flexible, and highly organised. Essential skills and experience: -Strong Excel proficiency -Excellent organisation and time management skills -Ability to work flexibly, this role is not suited to rigid working hours -Confident communicator with a professional approach to client relationships -Previous account manager is desirable but not essential What s in It for You? -Clear career progression opportunities -Competitive earning potential including commission and on-call bonus -A supportive team ..... full job details .....