Account Manager

About Us The Printed Cup Company is one of the UK s longest-standing food packaging manufacturers and proudly one of the fastest printed cup companies in the UK. We specialise in the manufacture of printed paper cups and printed plastic cups, supplying coffee shops, distributors, marketing agencies, events companies and businesses across the UK and internationally. From our production facility and modern offices in Clitheroe, we design and manufacture high-quality branded cups including double wall hot cups, single wall cups and PET cold drink cups. As our business continues to grow, we are looking to recruit an Account Manager to support and develop our growing client base. The Role The Account Manager will play a key role in supporting our customers and ensuring a smooth experience from initial order through to production and delivery. This role will involve managing existing customer relationships, supporting new enquiries, and coordinating with internal departments including design, production and logistics. You will help ensure that customers receive excellent service while maintaining clear communication around lead times, artwork approval, order processing and delivery schedules. Key Responsibilities Managing and supporting a portfolio of customer accounts Assisting clients with placing orders and managing repeat orders Communicating production lead times and managing customer expectations Liaising with the design team to coordinate artwork setup and approvals ..... full job details .....