Account Manager

OverviewWe make life more affordable. Pion produces award-winning technology for the biggest retailers on the planet, connecting them with the youth market. We''re always innovating and driving our SHARP values to offer new solutions that satisfy our consumers, drive ROI for our clients and create an empowering workplace for our employees.
About the roleAs a result of our incredible success and growth, we are looking for a Sales Account Manager to join us.
Responsibilities
Manage a portfolio of circa 40 client accounts, with potential for further growth depending on business needs
Lead renewal processes and proactively look for upsell and cross sell opportunities
Conduct daily client meetings with high profile brands, both virtually and in-person, to maintain strong relationships and ensure client satisfaction
Develop and present strategic proposals and campaign plans tailored to client objectives and market trends
Collaborate cross-functionally to ensure seamless client experiences and campaign delivery
About you
Proven track record in managing renewals, driving upsell opportunities, and leading commercial negotiations
Experience working with mid-market to enterprise-level clients across various industries
Skilled in managing long-term client relationships with a focus on growth and retention
Results-driven, with experience working towards and exceeding revenue targets
Experience leveraging data and insights to optimise deal strategy and performance
Benefits / Life at Pion
Competitive salary
30 days annual leave plus bank holidays
Accredited ''Great Place To Work'' company in three categories
Remote first working environment, with flexibility to choose your work setting
Flexible working hours (starting between 8am - 10am)
Focus on welfare, including gym memberships, wellness challenges, mental health support and health cash plan
Incredible partnership discounts for major brands
Commitment to personal development and career growth (learning budgets, coaching, progression plans)
£200 work-from-home setup allowance
Equity, Diversity and Inclusion at Pion: At Pion, inclusivity, diversity, and respect are at our core. We value accountability and are transparent about our EDandI efforts—our commitments and internal stats are open for all to see. Our culture is shaped by our people, and it''s all part of life at Pion. If you need adjustments to support you with your application, email talent@wearepion.com.
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