Account Manager

Account Manager6 Month Fixed Term Contract 32,000 + BenefitsLocation: Aston Clinton Reporting to: Head of EventsAbout the RoleWe are looking for a highly organised and proactive Account Manager to join our Events team based in Aston Clinton. This is a fast-paced role where you will be responsible for managing key client accounts, coordinating event logistics, and ensuring the seamless delivery of client projects from initial enquiry through to successful completion.You will act as the main point of contact for clients, building strong relationships while working closely with internal teams, suppliers, drivers, and event crews to deliver exceptional service and operational excellence.Key ResponsibilitiesAccount ManagementManage day-to-day communication with clients, responding to enquiries and requests in a professional and timely manner.Take ownership of the full client journey, from initial brief through to event delivery and post-event review.Build and maintain strong client relationships, ensuring high levels of customer satisfaction.Proactively identify opportunities for account growth, cross-selling and upselling services.Schedule and lead regular client review meetings, including monthly and quarterly service reviews.Monitor client budgets and ensure projects are delivered within agreed financial parameters.Produce client reports, KPIs and performance summaries, highlighting trends, opportunities and areas for improvement.Complete monthly stock reporting and ensure ..... full job details .....