Account Manager

Account Manager Major Retail AccountsGreater Manchester - Hybrid £35,000 - £45,000 dependent upon experienceOur client, a FTSE100 supplier to the retail industry now has an exciting opportunity for a Key Account Manager to join their team working with major retail customers. Candidates will have experience managing retailer accounts - Supermarkets, High Street retailers, etc Would suit an Account Executive looking for next step What can our client offer?A competitive salary A comprehensive benefits package including 25 days annual leave (plus the option to buy more), pension, bonus and much more. Hybrid working (2 days at home, 3 days in office). Excellent career progression opportunities. Job Purpose:To support the customer by delivering engagement and value in your role ensuring your allocated customers are receiving a service that meets and exceeds their contractual requirements. To manage multiple internal and external contacts developing strong relationships, working proactively, with a problem solving and growth mindset. Taking accountability and shared responsibility for delivering customer satisfaction linked to the companies value proposition. Key Accountabilities:To provide a value-add experience to your allocated customers.To manage queries and expectations of head office stakeholders.To support the CX Managers against delivery of customer business plan.To identify, manage and convert opportunities into growth.To engage with the customer and internal ..... full job details .....