Account Manager

Account Manager - Manufacturing environment Location - Edenbridge, Kent - easily accessible by public transportSalary up to 35,000 25 Days annual leave + bank holidays Full training and ongoing training providedA rare and exciting opportunity has arised to join a well established, internationally recognised manufacturer serving highly regulated industries as a Customer Account Manager. This is an excellent opportunity for someone with a strong background in B2B customer service within a manufacturing environment who enjoys building customer relationships, managing key accounts, and working collaboratively across multiple departments to deliver exceptional service. Reporting to the Customer Services Manager, you will take ownership of selected customer accounts while supporting the wider customer service team in delivering an outstanding customer experience.Key Responsibilities of the Customer Account ManagerManage a portfolio of customer accounts, acting as the primary point of contact.Respond to customer enquiries and prepare quotations for both standard and bespoke manufacture of products.Process customer purchase orders accurately through the ERP system and issue order acknowledgements.Coordinate with Sales, Engineering, Planning and Supply Chain teams to ensure customer requirements are met.Monitor production and delivery schedules, communicating updates proactively to customers.Raise purchase orders with approved suppliers and manage delivery performance.Support ..... full job details .....