Account Manager (MSP)

Account Manager | Leicester (Hybrid - 1-3 days per week in the office, plus regular client visits)| Salary: Competitive DOE + Uncapped BonusThe OpportunityWe''re partnering with a growing technology services business that''s looking to add an ambitious Account Manager to its commercial team.This is an excellent opportunity for someone who enjoys building relationships, growing existing accounts and identifying opportunities to upsell and cross-sell. You''ll inherit a portfolio of warm customers and become a trusted advisor, helping clients get the most value from the services available.This isn''t a high-volume cold calling role. Instead, you''ll focus on understanding your customers'' businesses, uncovering opportunities and building long-term partnerships. With the business continuing to grow, there are genuine opportunities for career progression into more senior commercial roles.The RoleReporting to the Sales Leadership team, you''ll be responsible for managing and developing an existing customer portfolio.Key ResponsibilitiesBuild and maintain strong customer relationships.Identify upsell and cross-sell opportunities.Understand customer challenges and recommend suitable solutions.Conduct regular account reviews to drive account growth.Work closely with technical and operational teams to deliver an excellent customer experience.Manage your sales pipeline and opportunities through to close.Maintain accurate CRM records and sales forecasts.Attend customer meetings both ..... full job details .....