Account Manager

MMP Consultancy are working with a fantastic organisation to recruit an Account Manager based in North London. Salary Equivalent: 70,000 Per Annum We are seeking enthusiastic and experienced administrators or coordinators to apply, who possess exceptional customer service and clerical skills. Ideally someone who thrives in challenging atmospheres and can remain calm under pressure. Responsibilities:Guarantee satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and ensuring the contractual expectations are achieved.Ensure the availability of all critical systems to minimize the risk to the clients businessEnsure all maintenance work is carried out in accordance with client and company policies and procedures and within health and safety legislative requirements.Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.Ensure contractually agreed KPI''s / SLA''s are met.Produce monthly reports detailing contractual performance, identifying variations to budgets and measures to deploy to bridge any gap.Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.Make sure all equipment is maintained to the highest standardEnsure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPI''s and SLA''s as necessary.Ensure ..... full job details .....