Account Manager - Media Company

Account Manager - Exciting Media Company - Chesterfield
-30,000pa | Hybrid Working (3 days office)

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, friendly team environment? I''m working with a vibrant media company in Chesterfield who are looking for a Customer Success Manager to join their growing team!

What''s in it for you?

• Salary: -30,000 per annum + company bonus scheme
• Hybrid working: 3 days per week in the Chesterfield office, 2 days working remotely
• Free parking on site
• 25 days holiday plus bank holidays
• Extra day off for your birthday
• Option to buy and sell holidays
• Working hours: Monday-Thursday 9am-5:30pm, Friday 9am-5pm

About the Role:
As the Account Manager, you''ll be the first point of contact for valued clients, ensuring their needs are met and their experience is seamless from day one. Your responsibilities will include:

• Providing outstanding customer service and support
• Acting as the main liaison for client queries and requests
• Monitoring contract renewals and leading contract negotiations
• Supporting the onboarding process for new clients
• Keeping the CRM system up to date

What We''re Looking For:
We''re seeking someone with a strong background in customer service or account management. You''ll be an organised individual, a confident communicator, and a skilled negotiator who enjoys building relationships and solving problems.

Next Steps:

If you''re ready to take the next step in your career and join a supportive, innovative team, I''d love to hear from you! Apply today or get in touch for a confidential chat.

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