I''m currently working with a Digital Marketing Agency based in Hassocks, seeking a new Account Manager to join their team. This is a permanent role, hybrid working, with a salary of 28,000- 34,000 DOEYou will be managing their existing client portfolio, helping clients to improve their web presence. Ideally, you will have 2 years'' Account Management experience and have the ability to maintain long-term client relationships. RESPONSIBILITIES Maintaining good, healthy client relationships through regular phone, email and face-to-face meetings.Collaboratively working with the Technical SEO team to define the correct strategy and delivery schedule to meet the needs and objectives of the client.Maintain high quality service delivery in terms of efficiency and client satisfactionWorking with client development plans and internal processes to deliver long-term client relationships.Documenting all client contact to share with the client and internal stakeholders.Reporting regularly to the Account Director on the status of your clients.Ensuring the delivery of monthly marketing reports to clients within the first 4 working days of the month, including an account manager''s report summarising the month''s activities and how they align with the client and campaign objectives.Identifying and presenting new business opportunities to your portfolio of clients to grow agency revenues.Analysis, tracking and monitoring of rankings, conversions and traffic using a wide range of ..... full job details .....