Account Manager

Account Manager, Central London40 hours per week, Monday to Friday 6 month Fixed-Term Contract, £55,000 per annum About UsAt Livv, we believe that a company''s workplace is the embodiment of its culture, beliefs and aspirations. We design and deliver inspiring workplaces where people want to be - places that work, think and give. Livv is proud to be a part of ISS Facility Services, a leading global workplace experience and facility management company, with over 100 years'' experience.About the RoleProvide inspiring, hands-on leadership, ensuring Workplace Experience, Maintenance, Cleaning and Supplier Management services consistently deliver a seamless, high-quality experience.Champion outstanding client and colleague engagement by nurturing strong stakeholder relationships, evolving service delivery, driving CNPS/ENPS excellence and ensuring transparent reporting, contract compliance and financial accountability.Lead, develop and empower the Workplace Services team ensuring every team member embodies Livv values and delivers service with pride.Embed a culture of safety, innovation and continuous improvement by upholding all Livv and client policies, maintaining full HSandE compliance, adopting new technologies and sustainable practices, and curating meaningful workplace events that enhance the employee experience.About YouProven leadership in managing people and Workplace Experience, Cleaning and Planned/Reactive Maintenance servicesConfident approach to performance ..... full job details .....