Account Manager

Account Manager Internal Sales Team Sandbach£25,000 £30,000 per annum (depending on experience)28 days (including Bank Holidays)8:00am 5:00pm (Monday to Friday) Overview: We re looking for a proactive and customer-focused Account Manager to join our internal sales team. This is a fantastic opportunity for someone with strong communication skills, a collaborative mindset, and a passion for delivering exceptional customer experiences in a fast-paced environment. Key Responsibilities: Deliver first-class customer service, sales, and support as part of a dynamic internal team.Handle inbound calls confidently and professionally, selling to new and existing customers.Build and maintain strong relationships with internal and external stakeholders.Develop a deep understanding of the full product range to provide expert advice.Support team goals and contribute to a high-performance culture.Accurately report on sales activity, pipeline, and performance metrics.Show a strong desire to learn, grow, and progress within the role and business. Key Performance Indicators (KPIs): Revenue: Achievement of monthly and quarterly sales targets.Gross Profit: Effective pricing and margin management.Customer Experience: Client feedback, Net Promoter Score (NPS), and retention rates. Ideal Candidate Profile: Clear, confident, and professional communication skills, especially over the phone.Strong multitasking and prioritisation abilities.Team-oriented with a positive and collaborative ..... full job details .....