Account Manager

Looking for a relationship-focused role where you can make a real impact with education-sector clients? We''re recruiting for an Account Manager to join a growing organisation based in Manchester. This is an excellent opportunity for someone who enjoys building long-term client relationships, managing multiple stakeholders, and delivering an exceptional customer experience. The successful Account Manager will become the key contact for a portfolio of school clients, ensuring relationships are nurtured, expectations are exceeded, and operational requirements are managed effectively. What will you be doing as an Account Manager?Managing and developing relationships with a portfolio of school clientsActing as the main point of contact for client queries and supportGathering and reviewing client feedback to identify areas for improvementManaging facility availability, closures, and scheduling requirementsMonitoring operational performance and supporting reporting activitiesSupporting client retention and long-term engagementWe would LOVE to hear from you if you have the following skills and experience:Previous experience within an Account Manager, Client Relationship or Customer Success Manager roleExcellent communication and relationship-building skillsStrong administration and organisational abilitiesExperience managing multiple priorities and competing deadlinesConfidence working with operational data and performance measuresExperience working within education, public sector, ..... full job details .....