Account Manager - IT

Job Title: Account Manager - ITLocation: NewburySalary: CompetitiveJob Type: Permanent, Full TimeAt Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great.About the Role:We are seeking an Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth.Key Responsibilities:Client Engagement and Relationship Management:Act as the primary technical contact for assigned clients and maintain trusted relationships with key stakeholders.Lead regular service reviews, including quarterly business reviews and roadmap discussions.Technical Strategy and Advisory:Gain an in-depth understanding of client IT environments, business priorities, and challenges.Offer expert guidance on IT best practices, solution optimisation, and innovative technology adoption, including networks, cloud services, ..... full job details .....