Account Manager

Location: Waterloo (Hybrid after probation)Salary: Competitive base salary plus a healthy commission structure, giving you the opportunity to maximise your earningsAre you someone who enjoys building long-term client relationships? Enjoy helping customers get the very best from technology while growing your accounts?We''re looking for an Account Manager who enjoys building relationships as much as delivering results. You''ll work closely with a portfolio of clients, helping them succeed while growing your accounts through a consultative approach.About InfoTrackInfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.As our customer base continues to grow, we''re looking for an experienced Account Manager to strengthen client relationships, increase product adoption and identify new commercial opportunities across our existing customer base.What you''ll be doingManage a portfolio of existing clients, acting as their primary point of contactBuild trusted, long-term relationships that encourage customer loyalty and retentionIdentify opportunities to introduce additional InfoTrack products and servicesDeliver product demonstrations and client training, both online and in personMonitor customer usage and proactively identify opportunities for growthResolve client issues by working closely with internal teams across the businessSupport the successful onboarding ..... full job details .....