Account Manager

Account Manager Outskirts of Redhill (Hybrid - 3 days in, 2 from home) 30,000 basic (plus 3000 bonus)Monday to Friday, 9:00 - 5:30Looking for an account management role that''s actually about managing accounts - not just chasing renewals?This is a genuine relationship-led role, based in nice offices just outside Redhill, with a team that''s friendly, down-to-earth and easy to work with. You''ll be the main point of contact for a portfolio of business clients, focused on service, support and getting the most out of the partnership for both sidesThe role:Varied and hands-on - you''ll be working closely with clients and internal teams day to day.Build and maintain strong client relationships through regular, proactive contactManage incoming queries from start to resolutionSupport onboarding, including data prep and trainingWork with marketing to put together tailored activity plansCoordinate larger projects across multiple internal teamsProvide reporting and insight to support client performanceWhat we''re looking for:Around 2+ years in account management or a customer-facing roleSaaS or tech-sector experience useful but not essentialCommercial awareness - you understand what drives a businessStrong communicator who builds trust easilyComfortable with Excel and working with dataOrganised, able to manage competing prioritiesThe culture:Supportive and team-focused, without being corporate about it. Ideas are listened to, and there''s genuine scope to develop.What''s on offer:25 ..... full job details .....