Account Manager - Healthcare Staffing

Account Manager - Healthcare StaffingLocation: Liverpool city centre Salary: £38,000 per year Job type: Full-time, permanentJane Lewis Healthcare is looking for an experienced Account Manager to join our Liverpool team.This is a key operational role responsible for managing healthcare staffing accounts, maintaining strong client relationships and ensuring shifts are filled with suitably skilled and compliant healthcare professionals.You ll act as a main point of contact for clients and work closely with our recruitment, compliance, payroll and operations teams to provide a responsive and reliable service.What you ll be doingAs our Healthcare Staffing Account Manager, your responsibilities will include: Manage and develop relationships with our internal bank team, service managers and external providers.Act as the main point of contact for staffing queries, escalations, and requirements.Drive shift fulfilment performance and workforce availability across assigned accounts.Ensure healthcare workers are accurately matched to client requirements and site specific compliance standards are met.Monitor staffing demand, workforce planning, and staffing trends.Oversee timesheet processing, approvals, and payroll governance to ensure accuracy and timely submission.Produce and analyse performance reports, including fill rates, compliance, and service KPIs.Work collaboratively with external suppliers, Compliance, Payroll, and Operations teams to resolve issues and improve service ..... full job details .....