Employment Adviser/ Account ManagerNorth Leeds 26,000- 28,000Hybrid roleYour new role The primary responsibility of this role is to deliver exceptional support to our current clients during times of organisational change, guiding them in selecting the most suitable outplacement services for their workforce. You''ll focus on deepening existing relationships, identifying new decision-makers, and uncovering opportunities to offer additional employee-focused services-such as resilience workshops or retirement planning. The key objectives are to maintain high client retention, drive revenue growth, and ensure a consistently excellent client experience. Build an understanding of client''s long-term career transition needs through regular contact via phone, email and predominantly video call to build client relationships and generate new businessDrive additional revenue through the development of new product sales including Redeployment, Resilience Coaching and Pre-Retirement Support.Work closely with the Business Development Team to coordinate activities and ensure the successful development of new client accounts post-acquisition.Spot new business opportunities for the wider Commercial Team, which will include tracking of HR and Procurement decision makers to new prospects.Create content to support marketing campaigns to the account base, which will include Mailer Campaigns or Client/ Participant Case Studies.What you''ll need to succeed Experience of selling and marketing ..... full job details .....