Account Manager

Hours: 8:45am 5:15pm Monday to Friday Location: Carlisle, Cumbria Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring! Due to a rapid rate of growth, the Gemini sales division part of Global 4 Group are looking for an enthusiastic and proactive Account Manager, which presents a fantastic opportunity to join this high-performing team. The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross selling our full suite of products, IT support, Mobiles, Energy, Security services, whilst supporting their customers housing their key business services under one Gemini roof. What will you be doing? Grow and develop our existing customer base through daily account calls to book and attend virtual and on-site health checks with our customers. Cross-sell and introduce additional services and new platforms to our existing customers, through our multi-service discount proposal. Retaining our customers through building fantastic relationships. Act as a point of contact for account queries with help from our extensive support teams. Update customer and service information, on the in-house CRM System, to determine and track future opportunities. ..... full job details .....