Account Manager

Account ManagerRedruth, Cornwall Full-Time £27,000 - £32,000Our client is Cornwall-based IT managed service provider with over 20 years of experience helping organisations of every size, from local start-ups to multinationals, get the most from their technology. As a Cisco Premier Partner, Microsoft Solutions Partner, and Google Workspace Partner, they are trusted by clients across multiple sectors. As they continue to grow, they are looking for an Account Manager to help them deliver the kind of service their clients have come to rely on.This isn''t a hard-sell, cold-calling role. It''s about building genuine relationships, understanding what your clients need, making sure they get it, and spotting opportunities to help them more. If you''re the kind of person who takes pride in following through and gets satisfaction from a problem well-solved, you''ll fit in here.What You''ll Be DoingDay to day, you''ll be the main point of contact for a portfolio of clients - handling queries, processing quotes and orders, and making sure everything runs smoothly.More specifically:Providing pre- and post-sales support to clients, working alongside our client''s technical team to make sure customers get the right solution and a seamless experience.Growing existing accounts and onboarding new clients - not through pressure, but by genuinely understanding their needs and demonstrating value.Coordinating across internal teams (technical support, admin, management) to resolve issues and meet ..... full job details .....