Account Manager (German Speaking)

Account Manager- German SpeakingLocation: BelfastSalary: CompetitiveMCS are recruiting on behalf of a leading global technology company for a German-speaking Account Manager to join their growing Belfast team.In this role, you''ll manage an existing portfolio of customers, acting as their trusted advisor and helping them get the most value from a market-leading software platform. You''ll identify opportunities to expand accounts, increase product adoption, and deliver outstanding customer experiences while contributing to revenue growth.Key ResponsibilitiesBuild and maintain strong relationships with an existing portfolio of customers.Act as the primary point of contact, providing strategic advice and ongoing support.Drive adoption of software solutions and help customers maximise the value of the platform.Identify and deliver upselling, cross-selling, and account expansion opportunities.Conduct product demonstrations and introduce customers to new features and integrations.Monitor customer health, engagement, and commercial performance.Proactively manage renewals, reduce churn, and improve customer retention.Negotiate commercial agreements and consistently achieve revenue and retention targets.Work closely with internal teams to deliver an exceptional customer experience.Ideal CandidateFluent German and English, both written and spoken.Experience in Account Management, Customer Success, or a client-facing SaaS or technology sales role.A proven track record of achieving ..... full job details .....