Account Manager

Account ManagerAldershotUp to 35,000 Are you an experienced Account Manager with a passion for customer service and relationship building?We are looking for a proactive and organised Account Manager to join a busy and growing team. This is a varied role offering the opportunity to manage key customer relationships, identify sales opportunities and support a high-performing customer service function. As an Account Manager, you will be the main point of contact for a portfolio of customers, ensuring an excellent customer experience from quotation through to delivery. You will work closely with internal teams, support customer service operations and help drive business growth through strong account management. Key Responsibilities:Manage and develop customer accountsBuild and maintain strong customer relationshipsAct as the main point of contact for assigned customersIdentify and maximise sales opportunitiesProcess and manage orders from quotation through to deliveryWork closely with internal departments to meet customer requirementsHandle customer enquiries, complaints and escalations professionallySupport the day-to-day running of the customer service functionAssist with team development and mentoring where requiredMonitor customer accounts and ensure agreed terms are maintainedAttend and contribute to team meetingsProduce reports and complete administrative duties as required About YouAt least 3 years'' experience in account management, customer service or sales ..... full job details .....