Account Manager - Facilities Management

Job Title: Account Manager Facilities Management Location: London, W12 (West London)We are currently seeking an experienced and dynamic Account Manager to join a leading global provider of integrated facilities management services. This is an exciting opportunity to manage a high-profile account with one of the UK''s most prestigious healthcare organizations, ensuring the delivery of exceptional facilities management services and maintaining strong client relationships in a fast-paced, complex environment.Key Responsibilities: Act as the primary point of contact for the client, ensuring that all services are delivered to the highest standards and in line with contractual requirements.Oversee the day-to-day operations of the facilities management contract, managing the team to ensure efficient delivery of services across mechanical, electrical, and other building services.Develop and maintain strong client relationships, proactively identifying and addressing any concerns or service gaps.Ensure compliance with all health and safety regulations, contractual obligations, and service level agreements (SLAs).Prepare and manage the account budget, including forecasting, cost control, and identifying opportunities for cost savings and efficiency improvements.Drive continuous improvement within the account, implementing innovative solutions and ensuring high levels of customer satisfaction.Monitor and report on key performance indicators (KPIs) and contract performance to both the ..... full job details .....
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