Account Manager

Account Manager Leicester 30,000 - 40,000 DOE We are recruiting for an experienced Account Manager to join a growing and customer-focused business. This is an excellent opportunity for someone who enjoys building long-term client relationships, driving account growth, and working collaboratively with both customers and internal teams to deliver exceptional service.This role combines account management, customer retention, commercial development, and project support, making it ideal for a commercially minded individual who thrives in a fast-paced environment.Description of the role: Manage and develop relationships with existing customer accounts.Create and implement account plans to support customer retention and growth.Deliver against sales and margin objectives.Act as the main point of contact for customers, ensuring a high level of service and responsiveness.Coordinate internal teams to ensure customer requirements are met effectively.Identify opportunities to grow existing accounts and support new business initiatives.Assist with proposals, project implementation, and customer onboarding activities.Resolve customer issues and complaints in a professional and timely manner.Maintain accurate records, forecasts, and account information.Support marketing activities through basic website and social media content updates where required.Build effective working relationships with international colleagues and partners.About you:Proven experience in an Account Management, Customer ..... full job details .....