Account Manager

Account Manager NG8, Nottingham £40,000 - £50,000 + company bonus which will increase every year Mon Fri 7:30am 5pm OR 8am 5:30pm Looking for someone to start as soon as possible Job Purpose The Account Manager is responsible for driving profitable business growth by developing strong customer relationships, delivering exceptional customer service and identifying new sales opportunities with current clients. As a key member of a small, family run team, the role combines upselling, account management, marketing and operational support to maximise customer satisfaction, increase market share and enhance the brand. You will take a proactive, hands on approach to all aspects of the business, contributing to its day to day operations while supporting continuous improvement and the long-term success of the company. Job Responsibilities Act as the first point of contact for customer enquiries and orders by telephone, email and in person Prepare quotations, negotiate prices and convert enquiries into sales for both business and domestic customers Build and maintain strong customer relationships by understanding customer needs and delivering excellent service Manage a high volume of daily sales transactions accurately and efficiently Review product costs and set pricing to maximise profitability while remaining competitive Identify and implement ideas to increase sales, improve customer service and enhance business performance Generate new business through networking, social ..... full job details .....