Account Manager

Account Manager Location:Hybrid (2 Days Remote, 3 Days Office After Probation)Salary:£28500 Plus a 5% annual bonus - OTE £29920Hours:Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM)About the RoleWe are looking for an experienced Account Manager/Coordinator to join our dynamic team. As an Account Manager, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships. What You''ll Be Doing Acting as the main point of contact for assigned accounts, ensuring excellent client managementAssisting customers with enquiries via email and phoneManaging business customer relationships and strengthening key accountsHandling enquiries from start to finish and providing tailored solutionsResolving complaints where required and ensuring a positive outcomeLiaising with third parties and internal teams to support client needsCompleting high volumes of administrative tasks related to account managementWhat We''re Looking For Previous experience in an Account Manager/Co-ordination role or telephone-based customer service/call centre experienceAbility to manage multiple client accounts and meet deadlinesStrong communication, negotiation, and relationship management skillsExcellent multitasking and organisational abilitiesStrong administrative skills with attention to detailProficiency in Microsoft Office (Excel and ..... full job details .....